Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon IT Pro's at Burnt Orange Discuss Technology and Your Customer's Experience

Gareth McKee and his Trusted Saskatoon IT team at Burnt Orange Solutions promise to have a one-hour response time for all your IT support needs. Honesty and respect are important to them. They pride themselves on ensuring their clients understand IT concerns by providing a straightforward and reliable solution with exceptional service. Burnt Orange Solutions are your Trusted Saskatoon IT Experts. In their latest Saskatoon IT expert tip, they discuss technology and your customer's experience.  

Technology and Your Customer's Experience


Customer service expectations have grown over the last few years, and Saskatoon businesses have had to adapt to meet the needs of their customers. If you have not added any technology to improve your customer’s experiences here are a few ideas for you.

49% of consumers have left a brand in the past year due to poor experience; however, the emerging technology of today can power the customer experiences of the future. In order to create a positive customer experience, fuel brand loyalty and drive sales growth, Saskatoon businesses and beyond must find the right digital tools for their business. Here are a few options:


The Cloud

The Cloud and the tools backed by this technology are very important in every business organization. As technology advances, the amounts of available sales channels increases as well. Think about it, you can make a purchase at the local retail store by walking in, phoning it in, or ordering it online. There are about eight different channels for most customer engagements. No matter what channel customers choose to use, brands need to gather, centralize and react to that data. Organizations are relying on cloud technology to manage these interactions and keep the information. The days of pen and paper don’t work as well anymore.


Chatbots

With today’s technology, i.e. smartphone and mobile search features, today’s consumers are used to immediate answers and on-demand access to the web. Most people are willing to wait up to four hours for an online response. However, approximately 90% of consumers' inquiries go unanswered by brands. In comes Chatbots. They are artificial intelligence designed to engage in conversation with human users over the internet. They are quickly taken over customer service functions for many businesses as they are able to respond to customer questions and fulfil the consumer’s desire for an immediate response.


Augmented Reality Technology and Your Customer’s Experience

90% of all information is visual, our brains are built for visual information. It takes only 13 milliseconds for the human brain to process an image. Based on this fact, it is known customers often have a difficult time, visualizing what an item will look like when they buy it and put it in their home. Augmented Reality allows a consumer to take a picture of the room, place the item in the picture and now they can visualize it in their home.

There are many ways to improve technology and your customer’s experience and we can help with that. Contact the Trusted Saskatoon IT professionals at Burnt Orange Solutions and we will take IT worries off your plate.


Burnt Orange IT Solutions Products & Services:

"IT Support You Can Trust and Understand"

Burnt Orange Solutions are your Trusted Saskatoon IT Experts

Planning A Meaningful Tribute By Trusted Saskatoon Funeral Home

Since 1910, Saskatoon Funeral Home has responded to the needs of Saskatoon & area citizens of every faith and every walk of life. They have a proud history as Saskatoon's longest-serving, local, family-owned and operated, full-service funeral and cremation provider to trace its roots to the beginning days of our city. Saskatoon Funeral Home are a Trusted Saskatoon funeral home. 


Planning A Meaningful Tribute

This article is intended to increase your confidence in your ability to plan a meaningful tribute for others – or, for that matter, yourself. A funeral honours a life that has been lived; shares the burden of loss and mourning with others, and allows people to reflect on their own beliefs and mortality. Culture, personal beliefs, and circumstances all affect our decisions.

Often, the best place to start is to contact your local funeral home and/or your clergy. Most funerals contain some or all of the following elements, with room for changes to celebrate the life of the individual in your own unique way.


1. Visitation

This is the opportunity to be with those who grieve, and to be with the person who died. It can be the hardest thing to do – but many experts agree that the visitation is the most personally meaningful step in coming to terms with death. Consider:

  • Special music
  • Placing a private letter or special object in the casket
  • Sharing favourite memories
  • Special clothing that best depicts how you remember the deceases
  • Photos


2. Service Opening 

This is the start of the ceremony, which states the purpose of the gathering and sets the tone for the ceremony. Consider: 

  • Family members/friends light candles
  • Special processional music
  • Placing a flower by the urn or on the casket
  • Special person acts as the urn bearer
  • Formal religious receiving and processional
  • Meaningful opening statement


3. Readings

These may be readings from religious scripture or from other inspirational sources. Consider: 

  • A passage or poem which captures the unique life and philosophies of the deceased
  • Something the deceased has written, such as a poem or cherished letter
  • Reading by a friend or relative
  • A recording of a reading, such as an excerpt from a play
  • Responsorial readings, which allow those in attendance to participate


4. Music 

Music, like the readings, expresses our emotions and beliefs. It is a powerful medium which is both personal and universal. Consider:

  • A performance, such as an instrumental or vocal selection
  • Various types of music throughout the service
  • A recording of a favourite song

5. Tribute 

The eulogy pays tribute to and recalls the life of the deceased. It is a very important aspect of the funeral and its focal point. Consider:

  • Frequently use the name of the deceased
  • Consult with others to include memories from many different people and aspects of the life of the deceased
  • Invite others to share their memories
  • Include upbeat, even humorous, memories
  • Include a memorial display with items such as photos, trophies, special objects, music and video 

6. Closing

Just like the opening, the closing might be just a few sentences. The closing needs words that are chosen carefully (e.g. those which are set forth in religious rites) which leave a lasting impression. Consider: 

  • Family members may carry a flower from the service
  • Selection of special people to be pallbearers or urn bearers
  • Special, meaningful processional music
  • Military or fraternal last rites


7. Committal 

Following the service, the guests may proceed to the committal, which is the placing of the casket or urn in its final resting place. A very emotional time of "letting go", the committal acknowledges the reality and finality of death. Consider: 

  • Lowering the casket or urn into the earth
  • Participant placing earth on the casket in the grave
  • Taking a flower from the committal as a memory
  • Moment of silence
  • Placing flowers, releasing balloons
  • Reciting prayers
  • Special music, such as bagpipe or solo trumpet

8. Gathering

This is the opportunity following the service and/or committal for the mourners to get together in a social setting, to provide support through the sharing of food and conversation. Consider:

  • Sharing stories
  • A memory table with special items to recall the life of the deceased
  • Special music
  • Reinforce friendships and relationships through tears and laughter
With this general outline in place, you can see there are many opportunities to personalize the service. Your clergy and the professional staff at Saskatoon Funeral Home have a great deal of experience in this regard, so don’t hesitate to ask for their assistance. 

Remember that you have the right to mourn the way you wish. Exercise your freedom to follow your beliefs and traditions, embrace the pain of your loss, recall the memories of the one you have lost, and have anyone you wish in attendance to share your grief. What is meaningful will vary from family to family. For some, the comfort of cultural and religious rituals will play a large part. For others, the location of the ceremony, such as a park or special church, will be significant. 

For you and others, the funeral is only the start of the healing process. Don’t expect the funeral ceremony to be, and don’t try to make it be, all things to all people. Take comfort in the thought that there will be other times to recall special memories with friends, grieve with your immediate family, or visit a special place to be alone with your thoughts.


Visit their website to learn more about pre-planning a funeral and grief support, as well as the traditional funeral and cremation services that they have to offer. They are always there to help. Check out their listing on Trusted Saskatoon to read more reviews and to see all the services they offer. 

Saskatoon Funeral Home is your Trusted Saskatoon funeral home. 


How To Control Funeral Costs From Trusted Saskatoon Funeral Home

Since 1910, Saskatoon Funeral Home has responded to the needs of Saskatoon & area citizens of every faith and every walk of life. They have a proud history as Saskatoon's longest-serving, local, family-owned and operated, full-service funeral and cremation provider to trace its roots to the beginning days of our city. Saskatoon Funeral Home are a Trusted Saskatoon funeral home. 


How To Control Funeral Costs

Most people don’t know, but generally think a funeral is "expensive". Contrary to popular belief, though, the cost of a funeral has become lower in relation to most other products and services.

Even so, if you don’t have an idea of what’s involved, funeral expenses could seem to be costly, confusing, and never-ending. If you know what to expect you will be able to understand and control those costs.


1. Professional Services

Includes such things as transportation of the deceased, embalming (if requested), completion of legal documents, burial permits, cremation documents, consultation, and other costs of staff, facilities, vehicles and equipment.


2. Merchandise 

Refers to material items such as a casket, an urn or guest book.


3. Disbursements 

Disbursements are fees paid on your behalf for other products and professional services involved in the funeral such as honourariums, flowers, or luncheons.


4. Resting Place 

These costs are associated with wherever the remains of the deceased are permanently placed. This includes not only a cemetery or columbarium, but also (in the case of cremation) scattering by land, sea or air. Costs can vary greatly. The funeral directors listed in this Guide have no vested interest in a cemetery; they can provide you with the best options and can sometimes acquire property for you at substantial savings.


5. Memorialization 

Includes the purchase of a monument and a memorial plaque, or another form of memorial such as a donation.

One of the best ways to prevent overspending is through pre-arranging. That way, you can discuss your selections and choices, consider the total cost, and keep your decisions on file with the funeral home. If you wish, you can also pre-pay those expenses at today’s prices to reduce the effects of inflation in the years ahead.


Visit their website to learn more about pre-planning a funeral and grief support, as well as the traditional funeral and cremation services that they have to offer. They are always there to help. Check out their listing on Trusted Saskatoon to read more reviews and to see all the services they offer. 

Saskatoon Funeral Home is your Trusted Saskatoon funeral home. 


Trusted Saskatoon Funeral Home Discuss Legal Details To Sort Through After Death

Since 1910, Saskatoon Funeral Home has responded to the needs of Saskatoon & area citizens of every faith and every walk of life. They have a proud history as Saskatoon's longest-serving, local, family-owned and operated, full-service funeral and cremation provider to trace its roots to the beginning days of our city. Saskatoon Funeral Home are a Trusted Saskatoon funeral home. 


Legal Advice

After a death, there are many legal details to sort through. While in some cases, it is not necessary to get a lawyer, it is strongly recommended. A lawyer will make sure all the “t’s are crossed and i’s are dotted”. The time following a death of a loved one is extremely emotional, and even the closest family will have disagreements over the most trivial matters. To make sure there is still peace in the family, it is a good idea to let a lawyer figure things out.

Before getting in touch with a lawyer there are several important documents that you need to gather. Those include:

  • Wills
  • Deeds
  • Bank Statements
  • Insurance Policies
  • Vehicle and Boat Titles
  • Tax Documents

Bank Accounts

What is to be done with bank accounts after a death varies province by province. In some regions, bank accounts are automatically frozen after a death. To avoid any complications, the bank should be notified immediately, and you should find out the procedures for releasing these funds, and how to set up a new account for funds received after the death. It’s recommended that a joint account stay open for at least six months to allow you to deposit any cheques that are made out to the deceased. To take a name off a joint bank account, banks require a Funeral Director’s Statement of Death, or Proof of Death. If the deceased had a safety deposit box in a bank, the contents can be sealed after death and a Statement of Death and in some cases, the Legal Will of the deceased will be required to gain access to the contents.

Death Certificates

A Funeral Director’s Statement of Death is often necessary before anything can be done. This document can be obtained through a Funeral Director. It is a good idea to obtain multiple copies as most agencies require an original and not a photocopy.

The Provincial Death Certificate is required by Land Titles to remove a deceased’s name from the title of the property. The most convenient way to order the provincial death certificate is through the department of eHealth’s web portal at www.ehealthsask.ca. There you will find instructions on who is eligible to order the death certificate and the process to apply.

Wills

Everyone knows they should have a will, but the vast majority – about 70% of us – do not. Writing a will is easy and inexpensive, and once you are done you can rest easy knowing your hard-earned money and property will be distributed according to your wishes. As well, if you have children, you can leave instructions on who will be left in charge of them if you pass, leaving that decision out of the court's hands. Making a will is easy, you just need to be at least 18 years of age and must be of sound mind when the will is written. To make a will legal it must:
  • Expressly state that it is your will
  • Be computer generated or typewritten
  • Be signed and dated
  • Be signed by 2-3 witnesses, these witnesses must be people who don’t stand to inherit anything in the will
Although you do not need a lawyer to complete a will, it is recommended to do one with a lawyer, as it will avoid any legal headaches after your passing. Once your will is complete, it’s recommended that it is kept somewhere safe and secure outside of your home. If you do your will through a lawyer, most law firms will store it for you free of charge. Many people keep their wills in a safety deposit box at a bank, but this is not recommended as the contents could be sealed at the time of death. The executor of your will should be aware of its location.

Probate

Probate is the legal process that transfers the legal title of property from the estate of the deceased to their beneficiaries. During the probate process the executor of your will goes before the courts and identifies and catalogues all the property you owned, appraises the property, and pays all debts and taxes, proves that the will is valid and legal, and distributes the property according to the instructions of the will. Probate can be a long, drawn-out legal process, and there are some probate-avoidance plans in place. Simply speak to your attorney to find out what you can do to avoid probate in your area. 

Executors

An executor is the personal representative of your estate. They are the person in charge of taking control of your assets, paying off any debts, and distributing assets to your beneficiaries per the terms and conditions of your will. You can choose anyone to be the executor of your will, but it is a good idea to choose someone who is both competent and trustworthy. The person you choose to be executor should be outlined in your will.  Someone you appoint to be the executor of your will has the right to refuse, so you should have a backup executor in place just in case. 


Visit their website to learn more about pre-planning a funeral and grief support, as well as the traditional funeral and cremation services that they have to offer. They are always there to help. Check out their listing on Trusted Saskatoon to read more reviews and to see all the services they offer. 

Saskatoon Funeral Home is your Trusted Saskatoon funeral home. 


Trusted Saskatoon Funeral Home Provides Information On Burial Services

Since 1910, Saskatoon Funeral Home has responded to the needs of Saskatoon & area citizens of every faith and every walk of life. They have a proud history as Saskatoon's longest-serving, local, family-owned and operated, full-service funeral and cremation provider to trace its roots to the beginning days of our city. Saskatoon Funeral Home are a Trusted Saskatoon funeral home. 


Burial Services

Traditionally, a burial service involves a visitation, followed by a funeral service in a church, funeral home, or another place of worship. The casket is typically present at both these events, and it is your decision on whether to have the casket open or not. After the funeral service, the deceased is interred (earth burial) in a cemetery. Family or religious traditions are often a factor in choosing burial. Decisions need to be made on whether the deceased will be embalmed, what kind of casket to use, what cemetery to use and what to put on the gravestone.

Cemetery Types

Monumental cemetery: A monumental cemetery is the traditional style of cemetery where headstones or other monuments made of marble or granite rise vertically above the ground. There are countless different types of designs for headstones, ranging from very simple to large and complex.

Lawn cemetery: A lawn cemetery is where each grave is marked with a small commemorative plaque that is placed horizontally at the head of the grave at ground level. Families can still be involved in the design and the information contained on the plaque.

Columbarium: Columbarium walls are generally reserved for cremated remains. While cremated remains can be kept at home by families or scattered somewhere significant to the deceased, a columbarium provides friends and family with a place to come to mourn and visit.

Burial FAQ

What is opening and closing and what is involved?
Opening and closing fees can include up to and beyond 50 separate services provided by the cemetery.  Typically, the opening and closing fee include administration and permanent record keeping (determining ownership, obtaining permission and the completion of other documentation which may be required, entering the interment particulars in the interment register, maintaining all legal files); opening and closing the grave (locating the grave and laying out the boundaries, excavating and filling the interment space); installation and removal of the lowering device; placement and removal of artificial grass dressing and coco-matting at the grave site, levelling, tamping, re-grading and in some cases sodding the gravesite and levelling and re-sodding the grave if the earth settles.

Can we dig our own grave to avoid the charge for opening and closing?
The actual opening and closing of the grave is just one component of the opening and closing fee. Due to safety issues which arise around the use of machinery on cemetery property and the protection of other gravesites, the actual opening and closing of the grave are conducted by cemetery grounds personnel only. Some rural cemeteries do allow families to dig and fill the grave on their own.

Why is having a place to visit so important?
To remember and to be remembered are natural human needs. A permanent memorial in a cemetery provides a focal point for remembrance and memorializing of the deceased. Throughout human history, the memorialization of the dead has been a key component of almost every culture. Psychologists say that remembrance practices, from the funeral or memorial service to permanent memorialization, serve an important emotional function for survivors by helping them bring closure and allowing the healing process to begin. Providing a permanent resting place for the deceased is a dignified treatment for a loved one’s mortal remains, which fulfils the natural human desire for memorialization.

What happens when a cemetery runs out of land?
When a cemetery runs out of land, it will continue to operate and serve the community. The rate of cemetery usage has slowed due to cremation. Some families choose not to inter at a cemetery or they may be interred in an existing grave above a traditional burial. The projection of cemetery land running out has changed and the cemeteries in our area have adequate room for years to come.

In a hundred years will this cemetery still be there?
We think of cemetery lands as being in perpetuity. There are cemeteries throughout the world that have been in existence for hundreds of years.

How soon after or how long after a death must an individual be buried?
There is no law that states a specific time from burial. Considerations that will affect the timeline include the need to secure all permits and authorizations, notification of family and friends, preparation of the cemetery site, and religious considerations. 

Does a body have to be embalmed before it is buried?
No. Embalming is a choice which depends on a number of factors: if there is to be an open casket viewing of the body or if there is to be an extended time between death and internment. Public health laws may require embalming if the body is going to be transported by air or rail depending on the destination.

What options are available besides ground burial?
Besides ground burial, some cemeteries offer entombment in mausoleums. In addition, most cemeteries provide choices for those who have selected cremation. These often include placement of cremated remains in a niche of a columbarium or interment in an urn space.

What are burial vaults and grave liners?
These are the outside containers into which the casket is placed. Burial vaults are designed to protect the casket and may be made of a variety or combination of materials including concrete, stainless steel, galvanized steel, copper, bronze, plastic or fibreglass. A grave liner is a lightweight version of a vault which simply keeps the grave surface from sinking in.

Must I purchase a burial vault?
Most large, active cemeteries have regulations that require the use of a basic grave liner for maintenance and safety purposes. Either a grave liner or a burial vault will satisfy these requirements. Some smaller rural or churchyard cemeteries do not require the use of a container to surround the casket in the grave.


Visit their website to learn more about pre-planning a funeral and grief support, as well as the traditional funeral and cremation services that they have to offer. They are always there to help. Check out their listing on Trusted Saskatoon to read more reviews and to see all the services they offer. 

Saskatoon Funeral Home is your Trusted Saskatoon funeral home. 


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S & E Trusted Online Directories Inc
TrustedSaskatoon.com
310 Wall St #209
Saskatoon, SK   S7K 1N7
Ph: 306.244.4150

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