The Trusted Saskatoon Team is delighted to welcome our newest Trusted Saskatoon Partner, Epic Automotive and Driveline to the Saskatoon Tire and the Saskatoon Auto Repair & Service Categories. Epic Auto and Repair Service is your go-to Trusted Saskatoon Tire and Auto Repair shop. They are waiting to help you with tires, maintenance auto repair services on all make and models of vehicles. Get to know all they do and meet the people behind the business in our latest Trusted Saskatoon article welcoming a new partner to our Saskatoon community of locally owned businesses operated with integrity!
Bob Harder and Shelly McConnell-Harder have nearly 4 decades in the automotive industry. They are Co-owners of Epic Auto and they're using their experiences to operate this exceptional local business. They found a great partner and general manager in Mitch Quesnel, a colleague from Bob’s days in the industry at Ens.
“Having the good and bad has afforded me the insight to ensure Epic will be a company that focuses on creating and sustaining a strong relationship with my customers.”- said Bob Harder
Walking into Epic for the very first time, we were greeted with an authentic and warm welcome. We noticed immediately how fresh, bright and sparkling clean the reception area was. This speaks volumes, especially to both of us women, as the auto industry has a reputation as one of the ‘least trustworthy categories ‘. How often do you walk into an auto or tire shop and feel overwhelmed by bad smells, dirty coffeemakers, and piles of clutter? This is not at all what you will experience at Epic. What that indicated to us, is that they are organized, that they prioritize safety, and that they are ready to help. Clearly, they care about the first impression they are making and we know that first impressions mean a lot. Epic Auto is clearly prepared and ready to help with all and any of your Auto Repair and Tire issues.
The goal at Epic is to have the quickest turnaround time possible, this is especially important for their commercial clients. They understand that when a vehicle is in the shop it’s not making the company any money. They are committed to trying their hardest to make sure that their customers leave with a smile and share that they had a positive experience with friends and family.
When asked by a reporter at the StarPhoenix in a recent article about how Epic got its name, Bob replied,
“We agonized over the name, to tell you the truth. How it came about, we finally said, we think we have the chance to create something epic, we just need to come up with a good name. Suddenly it was like, Oh, maybe ‘Epic’ is a good name!”
Picture: Saskatoon Star Phoenix.- New Faces New Places
We asked Mitch Quesnel to share the career journey that led him to be the Managing Partner at Epic.
I started in the Automotive industry in 2007 working as a lot attendant, ironicly it was Bob that hired me for that first job! Aftre a while I was given the opportunity to move into the shipping and receiving department, which I did for a couple of years, then I moved into a parts advisor role, a position I stayed in for 15 years. When Bob and Shelley gave me the opportunity to work with them as a Managing Partner At Epic Automotive & Driveline I was excited and I started at Epic Automotive & Driveline at the end of Aug 2022. I am inspired by taking on new challenges and I enjoy putting in the hard work!! .
How Does Trusted select Trusted Saskatoon businesses to partner with?
We look for locally accountable businesses with a reputation for quality-driven excellence in the Saskatoon market.
Customers, clients, and suppliers nominate businesses they are impressed with.
We personally surveyed a number of their past customers.
We check the business's online reputation, and we speak to business references
All past customers we speak to are surveyed - it is a pass or a fail!
We ensure any required licenses, qualifications, WCB, and insurances are valid and up to date.
What Did Epic's Customers Say About Their Experience?
“I’ve had a great experience with Epic. My company uses them for our fleet vehicles. They are very accommodating, especially getting us in on the short notice. The vehicle is out as soon as they can. I’ve also taken my personal vehicle there a few times. They caught a lot of stuff that the dealership I go to was sloughing off. ‘Oh, everything looks good. Jordan- Saskatoon
“I know the owner, Bob Harder. They have a really good knowledgeable crew. We have our corporate vehicles serviced there and the pricing has been so good. It’s not like other garages. The customer service is fantastic and they haven't charged me a nickel more. - Office Solutions, Mark
We encourage you to visit Epic Auto’s Trusted Saskatoon listings to read more customer reviews, see their full range of services, and, if you want more information or to book, check out their website.
They are here to help, and all of their clients shared that they are professional and invested in customer satisfaction- they are Saskatoon automotive experts you can trust!
Epic Automotive and Driveline is a Trusted Saskatoon Auto Repair and Service Shop
AND Epic is a Trusted Saskatoon Tire Shop
