Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon Plumbing and Drain Cleaning Experts at Perfection Plumbing's Mystery Shop Results

Being a Trusted Partner on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory, advertising company, or 'watchdog organization' puts businesses through the ongoing process we do before we promote and endorse them.


Why Choose a Business On the Trusted Saskatoon Directory?

All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses that we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you! We are thrilled to share our latest mystery shop. 

 Perfection Plumbing Mystery Shop Report!


Perfection Plumbing & Drain are Trusted Saskatoon Plumbing and Drain Cleaning Experts

Date of Mystery Shop: July 2023

Name of Shopper: Chad M.


MYSTERY SHOP CHECKLIST:

1. How was the greeting/ welcome/ call answered? Extremely friendly and helpful.


2. Product/industry knowledge of staff? Both people I talked to were very knowledgeable and helpful - the plumber was very particular and did extremely good work.


3. If a quote was required, was it well laid out/ clear? Verbal quote over the phone was given.


4. Overall experience 1-10. 10


5. Would you return as a customer/ recommend them to close friends? Absolutely yes.


6. Did anyone stand out as exceptional? If so who? Why? No, although my father-in-law who supervised the installation raved about how particular and thorough the plumber was.



TRUSTED GUARANTEES


1. Provide the service and quality promised - Yes

2. Complete the job on time - Yes

3. Charge the price quoted with NO surprises - Yes

4. Communicate honestly and be responsive to customer needs - Yes

5. Resolve any issues with customer satisfaction in mind - Yes

ANY OTHER COMMENTS?

The only thing they could do better… I called on a Saturday and the call centre person who answered said they do work on Saturdays and someone would call me that day. I got a call on Monday morning. It was not urgent and was ok to leave until Monday however I was expecting a call on the weekend because that is what I was told would happen.

THANK YOU CHAD FOR YOUR HONEST REVIEW!


Yet again showing you deserve the Thumbs Up from www.TrustedSaskatoon.com



If you are experiencing any problems with your toilet or just want an updated look and better water efficiency, contact us at 306-652-9556 or fill out our contact form for more info.


Trusted Saskatoon Caterers at PickNic's Catering's Mystery Shop Results

Being a Trusted Partner on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory, advertising company, or 'watchdog organization' puts businesses through the ongoing process we do before we promote and endorse them.


Why Choose a Business On the Trusted Saskatoon Directory?

All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses that we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you! We are thrilled to share our latest mystery shop. 

 PickNic's Catering Mystery Shop Report!


 PickNic's Catering and Fine Foods are Trusted Saskatoon caterers! 

Date of Mystery Shop: August 2022

Shopper : Ezna

MYSTERY SHOP CHECKLIST:

1. How was the greeting/ welcome/ call answered? Friendly, knowledgeable, and helpful.


2. Appearance of the store/staff and showroom? When I picked up my birthday cake, I was impressed with the elegance of the storefront. 


3. If a quote was required, was it well laid out/ clear? I asked for an estimate and it was clear. 


4. Overall experience 1-10. 9 out of 10


5. Would you return as a customer/ recommend them to close friends? Yes, already did


6. Did anyone stand out as exceptional? If so who? Why? Owner offered extra finishing touches when I picked up the cake, and carried it to the car. 



TRUSTED GUARANTEES


1. Provide the service and quality promised - 10

2. Complete the job on time - 10

3. Charge the price quoted with NO surprises - 10

4. Communicate honestly and be responsive to customer needs - 10

5. Resolve any issues with customer satisfaction in mind - 10

Ezna shared picture of the 2 cakes, and as always, they look amazing! 

ANY OTHER COMMENTS?




Everybody absolutely loved the cupcakes and icing !
Unfortunately I never got to taste  the large  carrot cake birthday cake because my daughter and I gave it away to a gal whose mom couldn’t afford a cake and also celebrated her bday at the party. 
Apparently her face lit up when she saw cake So was worth it
It’s my compassionate daughter Alicia who heard about this and came and pitched the idea to me and how could I say no? Made me happy to see my daughter flow like that and to brighten someone else’s day - Ezna ( Mystery Shopper & birthday girl)





WHAT A GREAT GESTURE EZNA & A WONDERFUL  MYSTERY SHOP NICOLA & TEAM!!! 


Yet again showing you deserve the Thumbs Up from www.TrustedSaskatoon.com


Let Nicola and the team at PickNic's Catering & fine Foods create something special for your next event or special occasion!



"Taste...That Delivers!"

Palliser Rooms / EQ3 Has Been a Trusted Saskatoon Furniture Store For Over 10 Years

TRUSTED SASKATOON RECOGNIZES OUR 10 YEAR TRUSTED SASKATOON PARTNERS!

In this series of articles, we are shining a spotlight on the local businesses that have been Partners with us since we launched in 2011. We want to thank them for TRUSTING our team, and we are recognizing each of them individually for providing 10 years of OUTSTANDING service to the public of Saskatoon and surrounding areas! In this article, we celebrate Tristan Rawlings and his awesome team at Palliser Rooms / EQ3 - a Trusted Saskatoon Furniture Store!


We are pleased to shine the light on Palliser / EQ3 who have been a TRUSTED Saskatoon Furniture store for over 10 years!

Did you know that Palliser Rooms / EQ3 is an independent family-owned furniture store that has been operating in Saskatoon since 2002. Brian and Judy Bird first owned and ran the local furniture store for about a decade and a half, then when the opportunity arose their daughter Allison, and son-in-law Tristan Rawlings, were able to purchase, and now manage the family business. There’s not a day that goes by where you won’t see Tristan at the store making sure every aspect of their operation runs smoothly. From the back office and computer systems to warehouse and shipping he makes sure customer needs and customer satisfaction are his first priority. 

Palliser Rooms / EQ3 specializes in offering a generous selection of contemporary furnishings and a personalized service that is forward-thinking and client-focused. The vast majority of their product lines are Made in Canada, which is not the case with most furniture stores, and this means a lot to their loyal customers. As you walk into their beautiful store it kind of takes your breath away, your eyes get wider, and you’re like a kid in a candy store as you can’t wait to start shopping and trying out the furniture for size, colour, feel and fit. You can’t get that experience online, that’s for sure!

Tristan and his dedicated team of fifteen describe their philosophy as one that "embodies' an 'all about choices' ideology. Whether you have an inherent 'do-it-yourself’ personality or find decoration is an overwhelming process, their staff is committed to providing valuable information, inspiration, and the necessary tools to make your project, large or small, a success. For them you can really put your feet up and get comfortable because they know shopping for furniture is a personal experience and IT’S ALL ABOUT YOU, the customer! There’s definitely no pressure at Palliser Rooms / EQ3, as they welcome you to take five minutes or come back five times to make your decision.

“Trusted is extremely happy to promote Palliser / EQ3. I have been impressed with the integrity of the company from the very beginning. Tristan truly cares about his staff, their  customers and the reputation of the company. They bend over backwards to provide the best experience and I have always been very happy with the standard of the product and the level of customer service when I have shopped there with my family."
- Sara Wheelwright, Trusted Founder 

Come and visit their spacious showroom which is thematically focused, visually stunning, very intimate and inviting! You will not be disappointed... and you will be excited to tell all your family and friends. I recently talked to a new family that just moved to Saskatoon and one of their first stops after buying their new home was to head to Palliser Rooms / EQ3 and furnish their home with the best product and selection this city has to offer! They were so pleased with the amazing customer service, the huge selection, and the great prices.

Thank you for TRUSTING us, and thank you for providing 10 years of AMAZING service to the people of Saskatoon! In the last 10 years, Palliser Rooms / EQ3 has been re-checked, re-verified and mystery shopped, and has passed each and every time. They continue to be one of the best furniture stores in Saskatoon and area and have always upheld our 5 TRUSTED GUARANTEES of service for their 10 YEARS as Trusted Saskatoon Partners. 

Palliser Rooms / EQ3 - Given the Thumbs Up as a Trusted Saskatoon Furniture Store for over 10 years! 


When the Trusted Saskatoon team gives a business the 'Thumbs Up' it really means something!! So continue to use and recommend TrustedSaskatoon.com to FIND GREAT LOCAL BUSINESSES YOU CAN TRUST like Palliser/ EQ3 

Trusted Saskatoon was founded on the principle that great local businesses deserve the promotion. We know they are out there, we have found many already, and we work hard to find more. Please help us by nominating your favourite Saskatoon businesses here.

Categories

Previous Posts

ADDRESS

S & E Trusted Online Directories Inc
TrustedSaskatoon.com
310 Wall St #209
Saskatoon, SK   S7K 1N7
Ph: 306.244.4150

GET THE APP

App Store Google Play
Follow us on Facebook Instagram Linked In Twitter YouTube RSS Feed
Abex
Abex
Stevies
Sabex
NEYA
Website hosting by Insight Hosting