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Trusted Saskatoon IT Pro's at Burnt Orange Explain How To Recognize Phishing Attacks

10. Dec 2023 Admin Saskatoon Computers & Web design, Trusted Tips

Gareth McKee and his Trusted Saskatoon IT team at Burnt Orange Solutions promise to have a one-hour response time for all your IT support needs. Honesty and respect are essential to them. They pride themselves on ensuring their clients understand IT concerns by providing a straightforward, reliable solution with exceptional service. Burnt Orange Solutions is a Trusted Saskatoon IT expert. In their latest Saskatoon IT expert tip, they share how to recognize phishing attacks to protect you and your loved ones.

 


What Is Phishing?

Phishing is an attack in which the scammer attempts to trick you into clicking on a malicious link, downloading malware, or sharing personal or sensitive information. Phishing attacks can occur via telephone, email, text, or social media platforms. Messages are often generic, and they often appear to be from a trusted, legitimate source, such as a bank or courier company. Phishing attacks are on the rise, so it is important to recognize the signs. 


What Are The Signs Of Phishing Attacks?

Spotting a phishing attack can be difficult. However, it is important to recognize those messages to ensure scammers are unable to take advantage of us. Here are some signs to look out for to recognize phishing attacks:


The Message Asks You To Share Personal Information

shark phishing for personal information

Any legitimate organization would likely never ask for personal information over the telephone, email, or text, so this should be a red flag. Scammers and cyber attackers are crafty in making their messages appear legitimate. If you are suspicious about a message you have received, it does not hurt to be cautious and contact the organization that supposedly sent the message. When contacting that organization, it is essential to use official contact information. 

The Message Involves A Threat

Scammers often utilize threats to persuade you to do what they want. Most people fear what may happen if they do not comply with the scammer's request. A common phishing attack is over the telephone, whereby scammers claim to be government organization members. They are after personal information, such as your social insurance number, and threaten fines or even that you will be arrested if you fail to comply. If you receive a threatening message that claims to be from a legitimate source, do not panic or let the scammer scare you into giving them what they want. 

The Message Comes From A Suspicious Sender

guy on laptop opening suspicious link

Phishing attempts can be difficult to spot as they appear to be from a legitimate organization. An immediate red flag is when the sender's email address does not match the organization. In terms of telephone calls or text messages, searching the sender's phone number will either confirm or deny its legitimacy. 

The Message Includes A Suspicious Link

Cybercriminals or scammers often send messages that trick victims into clicking on a link. In an attempt to steal personal information from the victim, the links are to websites that appear to be legitimate but are spoofs. If you do not click the link, the scammer cannot get what they want from you. 

Three signs of a suspicious link include: 

  • The link URL in the message does not match the legitimate organization’s website URL.
  • The message includes incorrect grammar or overuse of exclamation marks and other punctuation. 
  • The message involves logos that look ‘off” or poorly designed templates. A government organization would never send messages like this. 


Although there is no infallible way to recognize phishing attacks, knowing the signs will help protect you and your loved ones. Always remember that if something appears suspicious, it likely is. 

With predatory scams such as phishing attacks rising, we all must protect ourselves. They could fall victim to a predatory scam regardless of age or intellect. If you have any questions regarding phishing attacks, contact the IT experts at Burnt Orange IT Solutions. We can help your business mitigate risk and be prepared for any IT-related emergency.

We hope this article gave you some insight. If you want to ensure your business’s IT security, contact the Trusted Saskatoon IT professionals at Burnt Orange Solutions, and we will take IT worries off your plate.


Burnt Orange IT Solutions Products & Services:

"IT Support You Can Trust and Understand"

Burnt Orange Solutions are your Trusted Saskatoon IT Experts

Trusted Saskatoon IT Pro's at Burnt Orange Explains What Ransomware is and How To Prevent It

11. Jun 2023 Admin Saskatoon Computers & Web design, Trusted Tips

Gareth McKee and his Trusted Saskatoon IT team at Burnt Orange Solutions promise to have a one-hour response time for all your IT support needs. Honesty and respect are important to them. They pride themselves on ensuring their clients understand IT concerns by providing a straightforward and reliable solution with exceptional service. Burnt Orange Solutions are your Trusted Saskatoon IT Experts. In their latest Saskatoon IT expert tip, they  Explains What Ransomware is and How To Prevent It

Ransomware: How It Works And How To Prevent It


Ransomware is a form of malware or malicious software that encrypts files. During a ransomware attack, the attacker or cybercriminal demands a ransom (payment) from the victim to restore access to the files.  Ransom costs can be thousands of dollars and are payable to cybercriminals in the form of Bitcoin

How Ransomware Works

In order to protect your computer system from attack, it is important to understand how ransomware works. Ransomware can access a computer system in different ways. The most common way is through phishing spam, whereby attachments arrive to the victim via email disguised as a file they should trust. Once the file has been downloaded and opened, the cybercriminal has access to the victim’s computer. Often the cybercriminal or attacker will have built-in tools that trick victims into allowing them administrative access. Aside from phishing, more aggressive forms of ransomware exist that exploit computer systems without tricking the victim.

Once ransomware has taken over the victim’s computer system, the next step is to encrypt the files. In the event that files are encrypted, the only way to decrypt the files is through a mathematical key that is known by the attacker. Following encryption, the victim receives a message that dictates their files have been compromised. As a result, files are accessible only once payment is made through Bitcoin.

In order to gain the victim’s trust, the ransomware attacker may claim to be a law enforcement agency. For example, the attacker may inform the victim that their computer system is being shut down due to the presence of pirated software. In this instance, the payment is demanded in the form of a ‘fine’. For this reason, this type of trick is often successful. This is due to the fact that the victim is unlikely to report the ransomware attack. 


How To Prevent Ransomware

Luckily, there are proactive strategies to take to prevent ransomware attacks. The following tips will improve your defense against ransomware: 
  1. Keep your operating system up to date. An up-to-date operating system ensures you are less vulnerable to exploitation.
  2. Do not install software unless you are aware of exactly what it is, where it came from, and what it does.
  3. Antivirus software is crucial to detect ransomware. Whitelisting software is also necessary to prevent unauthorized applications from entering your system.
  4. Be sure to back up your files frequently, which can often be done automatically. Though this will not halt a ransomware attack, it may reduce the damage it causes.

If you have any questions regarding ransomware or how to prevent it, contact the IT experts at Burnt Orange IT Solutions. We can help your business mitigate risk, and be prepared for any IT-related emergency. 

We hope this article gave you some insight. If you want to ensure your business’s IT security, contact the Trusted Saskatoon IT professionals at Burnt Orange Solutions and we can take IT worries off your plate.

Burnt Orange IT Solutions Products & Services:

"IT Support You Can Trust and Understand"

Burnt Orange Solutions are your Trusted Saskatoon IT Experts

Trusted Saskatoon IT Pro's at Burnt Orange Discuss Technology and Your Customer's Experience

17. Oct 2022 Admin Saskatoon Computers & Web design, Trusted Tips

Gareth McKee and his Trusted Saskatoon IT team at Burnt Orange Solutions promise to have a one-hour response time for all your IT support needs. Honesty and respect are important to them. They pride themselves on ensuring their clients understand IT concerns by providing a straightforward and reliable solution with exceptional service. Burnt Orange Solutions are your Trusted Saskatoon IT Experts. In their latest Saskatoon IT expert tip, they discuss technology and your customer's experience.  

Technology and Your Customer's Experience


Customer service expectations have grown over the last few years, and Saskatoon businesses have had to adapt to meet the needs of their customers. If you have not added any technology to improve your customer’s experiences here are a few ideas for you.

49% of consumers have left a brand in the past year due to poor experience; however, the emerging technology of today can power the customer experiences of the future. In order to create a positive customer experience, fuel brand loyalty and drive sales growth, Saskatoon businesses and beyond must find the right digital tools for their business. Here are a few options:


The Cloud

The Cloud and the tools backed by this technology are very important in every business organization. As technology advances, the amounts of available sales channels increases as well. Think about it, you can make a purchase at the local retail store by walking in, phoning it in, or ordering it online. There are about eight different channels for most customer engagements. No matter what channel customers choose to use, brands need to gather, centralize and react to that data. Organizations are relying on cloud technology to manage these interactions and keep the information. The days of pen and paper don’t work as well anymore.


Chatbots

With today’s technology, i.e. smartphone and mobile search features, today’s consumers are used to immediate answers and on-demand access to the web. Most people are willing to wait up to four hours for an online response. However, approximately 90% of consumers' inquiries go unanswered by brands. In comes Chatbots. They are artificial intelligence designed to engage in conversation with human users over the internet. They are quickly taken over customer service functions for many businesses as they are able to respond to customer questions and fulfil the consumer’s desire for an immediate response.


Augmented Reality Technology and Your Customer’s Experience

90% of all information is visual, our brains are built for visual information. It takes only 13 milliseconds for the human brain to process an image. Based on this fact, it is known customers often have a difficult time, visualizing what an item will look like when they buy it and put it in their home. Augmented Reality allows a consumer to take a picture of the room, place the item in the picture and now they can visualize it in their home.

There are many ways to improve technology and your customer’s experience and we can help with that. Contact the Trusted Saskatoon IT professionals at Burnt Orange Solutions and we will take IT worries off your plate.


Burnt Orange IT Solutions Products & Services:

"IT Support You Can Trust and Understand"

Burnt Orange Solutions are your Trusted Saskatoon IT Experts

Trusted Saskatoon IT Pro's at Burnt Orange Discuss the Purpose of a Cybersecurity Audit

21. Jul 2022 Admin Saskatoon Computers & Web design, Trusted Tips

Gareth McKee and his Trusted Saskatoon IT team at Burnt Orange Solutions promise to have a one-hour response time for all your IT support needs. Honesty and respect are important to them. They pride themselves on ensuring their clients understand IT concerns by providing a straightforward and reliable solution with exceptional service. Burnt Orange Solutions are your Trusted Saskatoon IT Experts. In their latest Saskatoon IT expert tip, Gareth shares the purpose of a cybersecurity audit. 

WHAT IS A CYBERSECURITY AUDIT?


If you were hit by a cyber attack tomorrow, is your business ready? Ensuring the appropriate cybersecurity measures are in place is vital in protecting your business. A cybersecurity audit is a helpful tool in assessing the cyber security strength of your business and ensuring important information remains secure.

What Is A Cybersecurity Audit?

A cybersecurity audit is a comprehensive review of your business’s IT infrastructure. Cybersecurity audits are helpful as they detect vulnerabilities, recognize threats, and reveal high-risk practices in relation to IT security. Cybersecurity audits are all about data security and protecting information to ensure cybercriminals are unsuccessful in their hacking attempts.

What Does It Cover?

A cybersecurity audit involves a full audit of your business’s cybersecurity measures in order to assess risk, detect vulnerabilities, and recognize threats across all areas. These areas include but are not limited to:
  • Data Security – Involves a review of network access control, encryption use, data security at rest, and transmissions. 
  • Network Security – Involves a review of network and security controls, antivirus, and security monitoring capabilities. 
  • System Security – Involves a review of hardening processes, patching processes, privileged account management, and role-based access.
  • Physical Security – Involves a review of disk encryption, role-based access controls, biometric data, and multifactor authentication.
If it has been a while since you revisited your business’s cybersecurity measures, they are likely out of date and may no longer be effective. A cybersecurity audit will help ensure your business is prepared in the event of a cyber attack. 

If you have any questions regarding cyber security and how we can help secure your data, contact the IT experts at Burnt Orange IT Solutions. We can help your business mitigate risk, and be prepared for any IT-related emergency.


Burnt Orange IT Solutions Products & Services:

"IT Support You Can Trust and Understand"

Burnt Orange Solutions are your Trusted Saskatoon IT Experts

Burnt Orange Solutions Trusted Saskatoon IT Expert Shares Basics Of Protecting Your Business

11. Feb 2019 Carrie Saskatoon Computers & Web design, Trusted Tips

The Trusted team at Burnt Orange Solutions are located in the Computers & Web Design Category.

Honesty and respect are important factors in daily communication at Burnt Orange. Gareth and the team at Burnt Orange Solutions are YOUR Saskatoon IT stress solution. Burnt Orange Solutions are your Trusted Saskatoon IT Experts. 


BURNT ORANGE SOLUTIONS SASKATOON BASICS OF PROTECTING YOUR BUSINESS INFORMATION

Our Saskatoon IT Tips are from the Trusted professionals at Burnt Orange Solutions.  We promise to have a one-hour response time for all your Saskatoon IT support needs. Honesty and respect are important to us. In our latest  IT Expert tip Article, Gareth McKee, owner of Burnt Orange Solutions shares tips on protecting your business information.

 

The Basics of Protecting Your Business Information

  1. Network Gateway Firewall

The first point of defense to protect your network from hackers and bots trying to gain access to your network. Ensure you speak with a professional IT company to ensure it is configured correctly.

  1. Web protection

It is the easiest thing to click on a link not realizing it takes you to a very good fake website, this triggers the automatic download of a virus or ransomware. Web protection stops this happening by blocking known dangerous websites as well as legitimate websites which become infected.

  1. Antimalware at server/workstation/tablets/cell phones

Everyone knows you should have anti-malware/virus on your PCs and Servers, but not everyone understands that you should have this software on all your devices. And don’t for 1 second think that Apple products are safe, they also need antimalware, as do your tablets and cell phones.

One more point on this, do not use free antimalware tools, they are free for a reason i.e. they are about as much use as a chocolate fire guard.

  1. Anti-malware/spam at the email server

Specific email server antimalware and antispam software much be installed and configured correctly. This helps protect your staff from emails with dangerous links, virus payloads and generally makes them more efficient as their inbox will not be bombarded with 1,000s of annoying emails.

  1. Secure WIFI

Protecting Your Business Information wifi secureWIFI must be secured using the latest encryption WPA2 and protected with a strong password or RADIUS security tools.

Other tools which may be used to improve the security of WIFI networks include hiding the network, this way only computers which have been previously logged on to the network with be able to connect. You can also configure the WIFI network to only allow specific computers to connect.

One tactic which many businesses don’t do, but is a must, separate the WIFI networks, one for staff and one for guests. Only allow guests access to the internet and not on the business network, your laptops may be fully secured, but you don’t know the security standard of guests, they may very easily bring a virus in to your network.

  1. Encryption

Consider full encryption of all your computers, in particular laptops. By design laptops are for travel, unfortunately, this allows the theft of them to be much easier than a server in a locked down building.

Encryption would ‘scramble’ all the data on the hard drive and the only way to decrypt the data is by having a user login and password. Even if the hard drive is removed from the laptop the data cannot be accessed.

  1. Local and cloud image-based backups

A good backup solution is like insurance, you never need it until you NEED IT.

Don’t mess around with USB sticks which sit in a drawer. All businesses can afford and should use a business class backup service which provides:

  • Image based backups – allows for quick recovery of whole systems
  • Local backup – allows for quick recovery of files
  • Cloud backup – allows for recovery of data even in the event of a total loss at the business location
  • Encryption – stops hackers and thieves getting at your data.

 

  1. User training

Staff members must be trained to use the software correctly, also to recognize dangerous phishing emails or other attempts at gaining access to your network.

  1. Acceptable Use Policy

securing a lost laptopBe sure to have an Acceptable Us Policy for your computers and networks. This plainly shows the staff members what they can and cannot do on the computers:

  • Are they allowed to use social media?
  • Are they allowed to install software?
  • Are they allowed to shop online?

 

  1. Patch management

Patch management is a must for all devices on a network. New security holes are discovered every day on PCs, servers, switches, routers, firewall, WIFI access points, printers, scanners etc. all these devices can provide access to your network, ensure all patches and upgrades to all software and hardware are installed when they become available.

  1. Proactive maintenance

We all know the value of maintaining our cars, yet very few people maintain their computers. From blowing out the insides of a computer to get rid of all the dust to hard drive checks which will save you hours if not days in the event of a hard drive failure.

The best solution here is to outsource the proactive testing and reporting to an IT support company, they will have the tools, the trained staff and the reporting to do this properly.

  1. Firewall at server/workstation

Each device needs a firewall to improve its safe on the network. Often when a virus finds its way in to a network it will try to replicate itself across all the devices, a firewall on the PCs and servers helps prevent this.

  1. File and folder security permissions

To prevent leakage of information from your business it is paramount that security rules are in place to prevent a staff member from gaining access to information they should not have. Whether malicious or not, this can cause at best an HR headache at worst business secrets could find their way to your competitors.

  1. Users should not have administration rights

Staff members should not have administration rights to their local computer, it helps prevent the installation of unknown software and the spreading of viruses.

  1. Passwords

We now speak about passPHRASES rather than passwords as you can have spaces in the string of characters. A good passphrase should have at least 14 characters and be changed at a minimum quarterly.

  1. Do not allow the use of Dropbox etc.

Unless authorized by the management of a company, Dropbox and the like should not be allowed. A helpful staff member today who uses Dropbox to work at home may leave the company next week and have a lot of business information on their home computer.

Also, Dropbox can aid the spread of viruses and ransomware.

On a side note, do not use Dropbox as a backup solution, if a file on your PC becomes corrupt, the copy in Dropbox will also become corrupt. It is not designed as a backup solution.




Contact Burnt Orange today for more information or to take advantage of your FREE initial consultation. View them on Facebook here. They are your Burnt Orange Solutions are Trusted Saskatoon IT Experts!

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