Trusted Tips and Resources

Trusted Tips & Resources

Made In The Shade Trusted Saskatoon Blinds and Window Covering Experts Pass Mystery Shop

The Trusted Saskatoon businesses become Partners with a contract, and they become part of a community. In a community we all have our parts to play to ensure the directory maintains the standards and high level of integrity we demand. To ensure our partners are upholding these guarantees on a daily basis, we have a mystery shop program. We reach out to normal everyday people who we know are in the market for local products and services, and we ask them to add our Trusted Partners to their list. We then send them a report so they can share their experience. 


Made In The Shade Mystery Shop

 Heather Boyko, the owner of Made In the Shade Blinds Saskatoon, is committed to helping her clients get their windows on the best-dressed list! They offer FREE in-home consultations, where they bring the showroom to you. Not only is this more convenient, but it also allows you to see a variety of choices for your home, surrounded by your colours and furnishings, in your home’s own natural light. The Trusted Saskatoon team enjoys promoting Heather as a Trusted Saskatoon window coverings pro for over 5years-  so how did she perform in a Trusted Mystery Shop? 



TRUSTED COMPANYMade In The Shade


MYSTERY SHOP CHECKLIST


1. How was the greeting/ welcome/ call answered? Friendly

2. If retail: Appearance of the store/staff and showroom? N/A

3. Product/industry knowledge of staff? Rating 9/10

4. If a quote is required is the quote well laid out/ clear? Yes

5. Did they ask where you found them? I believe I gave that information

6. Overall experience 1-10? 9/10

7. Would you return as a customer/ recommend them to close friends? Yes

8. Did anyone stand out as exceptional? If so who? Why? Heather was the representative I was dealing with, Very Professional.


TRUSTED GUARANTEES

1. Provide the service and quality promised. Yes

2. Complete the job on time. Yes

3. Charge the price quoted with NO surprises. N/A

4. Communicate honestly and be responsive to customer needs. Yes

5. Resolve any issues with customer satisfaction in mind. N/A 



GREAT job Made In The Shade! Proving yet again that you deserve the Thumbs up from the team at www.trustedsaskatoon.com 


Heather Boyko is ' The Shady lady'  and she is a caring, helpful professional who is fully invested in providing the best possible customer service. We are proud to continue to promote Heather and her growing business  Made In The Shade Saskatoon are Trusted Saskatoon Window Coverings experts


Made In The Shade Blind Saskatoon recognized asTrusted Saskatoon Window Covering experts for 5 years

Heather Boyko, the owner of Made In the Shade Blinds Saskatoon, is committed to helping her clients get their windows on the best-dressed list! They offer FREE in-home consultations, where they bring the showroom to you. Not only is this more convenient, but it also allows you to see a variety of choices for your home, surrounded by your colours and furnishings, in your home’s own natural light. The Trusted Saskatoon team enjoys promoting Heather, and for over 5 years as a Trusted Saskatoon window coverings professional, there have been zero complaints from her clients.


 

Expert Advice 


The Trusted Saskatoon team finds Heather to be very knowledgeable, friendly and responsive. Heather installed new roller blinds in the Trusted office recently and we were very happy with the install, service, price, and look of them. Not only does the colour go well with the space they are also very functional. Heather asks all the right questions to make sure that the window coverings she recommends fit your needs, whether it is your home or business. 


Convenience


Shopping the traditional way from store to store is very time-consuming so Heather felt a mobile service was definitely the way to go. Made in The Shade they come to you and she will fit in with your busy schedule. This also reduces their overhead and she passes those savings right on to the customer! 




“Beautiful Blinds, very cooperative, Heather is amazing. She has a very nice taste for interiors & very professional . I am a happy customer of her & recommend going there. She is very competitive for pricing. I did a lot searching but she offers the best deal & they were installed & look amazing now. Also to nore I have 6'X6' window and she offered Child-safe cordless coverings for the same price as corded ones. Just give Made In The Shade a try and you will notice right away.” Shishir Rai

 

“I can't say enough great things about Made In the Shade Blinds Saskatoon. Heather really cares about providing the best service possible and I she makes the entire experience from beginning to end so simple. The prices are great and she has access to all the brands you would want. It is easy to see why she is a Trusted Saskatoon blinds and window covering business!” Sara Wheelwright

 


Heather Boyko is ' The Shady lady'  and she is a caring, helpful professional who is fully invested in providing the best possible customer service. We are proud to continue to promote Heather and her growing business  Made In The Shade Saskatoon are Trusted Saskatoon Window Coverings experts



The Trusted Community rebuild of Janice's house. Janice's testimony of her experience

 

The Trusted team is SUPER excited to announce that the  Trusted Saskatchewan community rebuild of Janice Braden's house has been completed. Janice and her young daughter have a HOME again ...and a beautiful one at that!

We will be sharing pictures of the finished project soon, but first, we had to have a party to celebrate!

On August 13th, 2015 the Trusted team gathered Janice and as many of the Trusted partners who contributed to the project as possible to Village Guitar and Amp and celebrated this completion of this huge project. Nicola from PickNics Catering ( a Trusted Saskatoon caterer ) provided delicious food and the drinks flowed as we all laughed and chatted about the project. Friendships have been made on this project between the partners across Saskatchewan, and Janice Braden was kind enough to allow us to video her giving testimonials to all the Trusted partners and others that stepped up to help her in her moment of need!    


Please enjoy the video below, and please support these wonderful Trusted partners that really did make this happen. We are so proud to support and promote our partners as they really are all the REAL DEAL!   

 

 

 

Below is a list of the Trusted partners who stepped up, along with their suppliers ( Loraas ( free Loraas bin), RONA ( trims), Roofmart Prairie( all of the shingles!) and Dave at Heated Roofing Systems, Colorado, USA donated a brand new heated roofing system! Plus RONA for trims and lots of other bits of material and Winroc!

Perfection Plumbing - All the plumbing

Kitchen & Bath Classics - new bathroom vanity

JABA Construction- Project Management and numerous jobs!

KTS Custom Cabinets - A NEW CUSTOM KITCHEN

Age Of Electric - ALL the electrics

Sunview Windows & Doors - $250 towards the rebuild

Conexus - donating $250 towards the re-build

Kari Calder- Century 21 - $300 in Home Depot Gift Certs

Hairstyle Inn's - $300 Gift Certificate to HSI

Made In The Shade $700 Gift Certificate for MIS

Adrenaline Roofing - Trusted Regina Partner- a NEW Roof and heated roof system!

Fresh Living - shopping help and design

BOW Home Services - Painting services 

Read The Janice's Build  full story from the beginning -   3 previous articles here

 

 

Trusted SK community steps up to help a local Saskatoon woman after her contractor nightmare Part 3 Janice's rebuild

The Trusted teamwork for the public, we do that by finding great local businesses, verifying they are as good as we have heard, and contracting them to uphold the 5 Trusted Guarantees. These 5 Trusted guarantees are the cornerstone of our business and the businesses we partner with, and if something does go wrong we hold the businesses to their obligations....that's what the Trusted Saskatoon businesses sign up for. That's why we promote them and why we believe they are the best businesses in the cities we serve. 

The first time you have heard of this?

Read/watch Part 1 here - see where it all began! 

Part 2 

Read the CBC Story Here  

 

 

JANICE'S BUILD- the Trusted Rebuild PART 3 

It's been over 6 months since we first brought you Janice's story, and we are getting to the final stages of this huge renovation here in Saskatoon!  CBC covered the story province-wide in December and it has also been featured in a number of National Publications including Canadian Contractor Magazine

 

Dave Andercheck from JABA Construction and his team have been project-managing the build - this is no mean feat!! Coordinating contractors, multiple companies across Saskatchewan's work schedules, inspectors and a plan to do everything in a logical order! Weather, vacations and material delivery has hampered efforts to get this job finished sooner and in this video you can really see what goes on to get a huge renovation ( estimated materials and labor donated will be $80-$100k) like this completed, and meet some of the amazing Trusted partners who tell us why they have stepped up to the plate!

WE LOVE WHAT WE DO!!!!


 

 

We have already had so many wonderful Trusted Saskatoon directory partners offer Janice their help and have gone over and above in both free labour and materials ...  Trusted Regina partner Adrenaline Roofing - a new roof!!  

These partners, along with their suppliers ( Loraas ( free Loraas (bin), RONA (trims ),  Roofmart Prairie( all of the shingles!) and Dave at  Heated Roofing Systems, Colorado, USA donated a brand new heated roofing system! Plus RONA for trims and lots of other bits of material and Winroc! 

 

 

  1. Perfection Plumbing - All the plumbing
  2. Kitchen & Bath Classics - new bathroom vanity
  3. JABA Construction- Project Management and numerous jobs!  
  4. KTS Custom Cabinets - A NEW CUSTOM KITCHEN
  5. Age Of Electric - ALL the electrics
  6. Sunview Windows & Doors - $250 towards the rebuild
  7. Conexus- donating $250 towards the re-build
  8. Kari Calder- Century 21 - $300 in Home Depot Gift Certs
  9. Hairstyle Inn's  - $300 Gift Certificate to HSI
  10. Made In The Shade Gift Certificate for MIS
  11. Adrenaline Roofing - Trusted Regina Partner- a NEW Roof and heated roof system! 
  12. Fresh Living - shopping help and design 
  13. BOW Home Services - Painting services 
  14. Trusted Directories - $1000 of the project 

 

 

So whats next?  We are ever so close to getting done - so watch out for the final blog with the reveal video ....oh yes, then a PARTY!!  
 

A message from Janice Braden. " Yes, I have been terribly impressed by everyone who is coming in to work. It's almost like everyone feels a responsibility to prove what good workmanship should be - I hear snips of conversations about doing it right, double and triple checking, making sure things will last for years. Everything that is going in, layer by layer, is solid and of excellent quality and I couldn't be happier or more impressed. And yes, the ridiculous potlight is gone (Arlen from Age Of Electric said none of them was actually hooked to a switch anywhere..oh my!). "

 
 

Trusted community steps up to help a local Saskatoon woman after her contractor nightmare Part 1

The Trusted teamwork for the public, we do that by finding great local businesses, verifying they are as good as we have heard, and contracting them to uphold the 5 Trusted Guarantees. These 5 Trusted guarantees are the cornerstone of our business and the businesses we partner with, and if something does go wrong we hold the businesses to their obligations....that's what the Trusted Saskatoon businesses sign up for. That's why we promote them and why we believe they are the best businesses in the cities we serve. 

 

 

JANICE'S BUILD- the Trusted Rebuild

Last week we heard about Janice, a single Mum in Saskatoon that has not been lucky enough to deal with a  ' Trustworthy' business, in fact, she has dealt with the kind of company that we set Trusted Saskatoon up to protect people from.... let's share the first part of the story. 

Janice is a lovely woman who has been left in a house that was a home 5 months ago & now is a dangerous unfinished, building site. She is trying to keep on a brave face for her 10-year-old daughter but is sick with worry that the house won't survive the Winter cold that is on its way,  and wondering every day how she is going to manage to get back on her feet .......why? All because of an unscrupulous Saskatoon contractor that has been her worst nightmare! 

 

We heard her story last week through a friend of Sara's, the Trusted founder, and we were extremely moved by her plight, and wanted to do what we could to help...it's a great thing we know an amazing group of local Saskatoon businesses, who are invested in their community and who truly set the standard for integrity in the Saskatoon Business community!

 

We sent out an email at 9 pm that night, we had some responses back within the hour and by the end of the week, we have already had so many wonderful Trusted Saskatoon directory partners offer Janice their help...and  Trusted Regina partners!  

 

 


Thank you also to Aaron Loraas- from Loraas disposal for donating bins and garbage fees for the project, Winroc and Rona for materials and Heating roofing systems in Colorado for the roof!! 

Sara went to surprise Janice tonight, who knew nothing of this until then..it was extremely emotional, Janice was completely gobsmacked when Sara knocked on her door and told her why she was there. Once the first round of tears dried, and she realized Sara was above board, she showed her around the house and Sara couldn't believe the state this contractor has left her in. We shared the news about the wonderful Trusted Saskatoon companies that had already stepped up to help her, and she was happy to allow us to document this journey by blog and video, so she could prevent other people from having the same thing happen to them....so this is Part 1 of THE HOUSE THAT TRUSTED SASKATOON REBUILT!   

So whats next?
 
 
A well-recognized business leader and expert in the construction industry is going to cast his professional eye over Janice's bombsite of a home, and he will then be able to assess just what needs to be done, and from there we can start planning the rebuild, and what we need in regards help & materials from these amazing Trusted Saskatoon companies.
 
 We will leave you with Sara's comments as the last words of Part 1
 
" Saskatoon has been amazing to me and my family, and I believe it's important to step up to help people in the community you live in. Janice's situation is not uncommon unfortunately, a thing like this happen every day to families and individuals in this city and this province, that's why I was motivated to start Trusted. I am just glad I am in a position, along with the Trusted partners to help her with this hand up back on her feet again. 
 
To start the ball rolling I will donate $1000 in TrustedSaskatoon.com  Gift Certificates for Janice to put towards this rebuild. She can use them at any of the partner businesses on the www.trustedsaskatoon.com directory.  I am not going to publicly name the contractor or his business...that is not my place, but after what I saw & heard today I believe strongly that the company  should have their A rating on the Better Business Bureau of Saskatchewan lowered to an F, and the insurance companies should take them off their preferred list of contractors"  
 
  

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S & E Trusted Online Directories Inc
TrustedSaskatoon.com
310 Wall St #209
Saskatoon, SK   S7K 1N7
Ph: 306.244.4150

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